The most up-to-date Shipping Times Frames can be found HERE.
Do You Have An LEO Or Military Discount?
Yes, we do! Please submit a ticket HERE and send us your proof of service, and we can get you your long-term 5% off code!
Examples of Proof Of Service:
Military - DOD# or Veterans Card number. Please do not send a copy of your CAC ID.
LEO - Badge number and city you work in, or a copy of your id (if permissible).
Can I Customize Or Switch Out Items On Your Kits?
Unfortunately no. One of the reasons why we are able to offer such amazing deals on our products is because of how we organize our build kits. If you are not satisfied with a specific build kit please keep checking back as we are constantly updating our website with new and improved products!
Can I Combine My Orders Together?
No, we are not able to combine your orders.
I Only Received My Lower Receiver. The Other Parts From My Order Were Never Sent To Me. Where Are My Other Parts?
Our FFL Department only ships serialized items. Lower Receivers and Firearms are shipped separately from the other products. Our Shipping Department handles all other products. The Shipping Department will ship the other items on your order to the shipping address that was provided.
An Item On My Order Now Says “Out of Stock”
Don’t worry about it. If you placed an order and gave payment you’re good to go. This update simply informs you that the said item is currently unavailable for purchase.
I Am In A Huge Hurry. Can I Please Pay For Expedited Shipping?
Unfortunately, we are not offering any expedited shipping options at this time. We are doing our best to get the orders out in the order that they come in.
How Do I Know If A Firearm Or Magazine Capacity Is Compliant In My State?
Every state has different laws and regulations on different firearms and magazine capacities. Before placing an order for a firearm or magazine, please contact your local FFL dealer to ensure that the firearm or magazine you would like to order is compliant with your state laws. For more information, please refer to our Product Restrictions page.
I Am Trying To Place An Order, But The Site Will Not Let Me Checkout
Please verify that you have the correct payment method selected.
Ensure that your billing address exactly matches the address your bank has on file. (for example Dr instead of Drive or Ave instead of Avenue)
Double-check to make sure there are no unnecessary spaces before or after any of the required fields.
If the issue persists, please screenshot the error message and contact us through our Contact Us form HERE.
Why Won’t My Discount Code Apply To All The Items On My Order?
On certain items, we do timed sales which drop the sale price of those items much lower than our discount codes would. As such, our system doesn’t allow those items to be affected by the discount code. These items can usually be identified by looking at the listed part number for the suffix “-SB”, “-HS”, or “-PS”.
When Will Items Be Back In Stock?
It really depends on the item, but most things come back in stock within 2 weeks. If it has been over 2 weeks, feel free to contact us HERE to get a better ETA!
How To Buy Serialized Parts
Locate a local FFL dealer for us to send your serialized product to.
Purchase a serialized product that you are interested in.
At checkout, answer the required questions about where your FFL items will ship. Please make sure to double-check the information for accuracy
*If you do not provide the FFL information, we will hold your order for about 7 business days to give you time to locate a dealer. You can email your order number, and your FFL transfer contact information to [email protected] Once you email us the information, we will then contact the FFL Dealer for further information.
**Orders will not be shipped until we receive a valid copy of the FFL of your choice.
Why Hasn’t My Order With A Serialized Product Shipped?
If you have not received your order and you have a serialized part, please have your FFL dealer send in a copy of their FFL to [email protected] with your order number as the subject line. Without this information, we cannot, by law, send out your order.
Why Haven’t I Received An Order Confirmation Email?/Why Can't I Reset My Password?
If you do not receive an order confirmation email or the email to reset your password, it is possible the email was sent to your spam folder. We can manually reset your password via phone request at +1 (833) 989-3380 or through our ticketing system HERE.
Instructions For Installing Drop-In AR-15 And AR-10 Trigger Groups
If installing in a receiver that already has a trigger and hammer installed, remove the trigger pin and hammer pin and remove the trigger and hammer as well as the grip, safety selector, and detent. New receivers, install the drop-in trigger before mounting the grip.
Insert the trigger pack into the fire control compartment.
Insert the hammer and trigger pins. Anti-walk type pins work much better, as standard pins can drop out.
Towards the rear of the trigger cassette, you will see two small set screws. With the trigger and hammer pins in place, turn those set screws down to raise the trigger to the point that there is pressure created on the trigger and hammer pins which will hold them in place. This step is VERY important and will take care of the slight dimensional differences between lower receivers.
Install the retainers on the anti-walk pins
Insert the safety selector switch. The hammer needs to be in the cocked position. Take care as it is inserted to not push the selector into the back extension of the trigger. Replace the safety detent, spring, and grip.
At this point, you can test the trigger pull and reset.
How Do I Clear A Double Feed Malfunction In A Semi-Automatic Handgun?
Here is one of the best methods for fixing and clearing a Type 3 (double-feed) malfunction:
Perform a Tap-Rack. First, slap the bottom of the magazine to ensure it is seated in the gun. Next, rack the slide fully and release it. If the malfunction still exists, proceed to step 2.
Strip the magazine from the gun. (Hit the mag release, grasp the base of the magazine, and forcefully pull it out.)
Re-insert the magazine into the gun.
Rack the slide forcefully to reload the pistol
How Do I Clear A Double Feed Malfunction In A Semi-Automatic Rifle?
With the gun still aimed towards the target, look at the ejection port for any visible malfunction. In this type of malfunction, you will see that there is still a round in the chamber, and the next round in the magazine is likely hard up against it.
If there is an indication of a type 3 malfunction, hold the rifle steady and still aimed at the target, lock the bolt back to the rear to release the tension on the round trying to move into the chamber.
Release the magazine and let it fall to the ground. If this is your only magazine you will need to retain the magazine on your person until the malfunction is cleared.
Rack the slide three to four times to clear any debris/casings/dead ammo from the chamber. If racking does not remove all objects you may need to physically remove them by reaching up through the magazine well or the ejection port.
Load a fresh magazine or the one you retained into the rifle.
Rack the slide to chamber a round, and prepare to fire another shot to ensure the malfunction has been cleared.
How Do I Fix A Misfire Or Jam?
If A Cartridge Jams Or Hangs Up While Moving Into The Chamber, Do Not Attempt To force the cartridge into the chamber.
If your firearm misfires or jams, keep the firearm pointed in a safe direction and:
Remove your finger from the trigger area, Keep the firearm pointed in a safe direction and wait 10-15 seconds.
Place the safety selector lever on SAFE.
Press the magazine release lever toward the magazine and pivot the magazine down to remove it.
Pull the bolt handle all the way back to clear the chamber of cartridges.
Look into the chamber and verify that there are no cartridges in the chamber.
If a cartridge cannot be removed, safely store the firearm and take it to a qualified gunsmith for inspection.
AR-15 Troubleshooting Guide